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Education Support Packages

NETbuilder Education

At NETbuilder Education we understand that a "One size fits all" approach to support does not necessarily work within education. Having listened to feedback from all of the wonderful schools we support, we have created a wider range of support packages to better suit your technical and financial requirements.

Critical Only

  • Second Line
  • Third Line 
  • Critical
  • Recommendations and Consultancy
  • Cloud Backups (Additional Charge)

Teachers Technology Apprentice

  • Second Line
  • Third Line 
  • Critical
  • Recommendations and Consultancy
  • Cloud Backups (Additional Charge)
  • Local Client installation of independent FMS and MIS systems 
  • Unlimited Email
  • Logbook System
  • Unlimited Remote

Remote Only

  • Second Line
  • Third Line 
  • Critical
  • Recommendations and Consultancy
  • Cloud Backups (Additional Charge)
  • Local Client installation of independent FMS and MIS systems 
  • Unlimited Email
  • Logbook System
  • Unlimited Remote
  • First Line

Responsive

  • Second Line
  • Third Line 
  • Critical
  • Recommendations and Consultancy
  • Cloud Backups (Additional Charge)
  • Local Client installation of independent FMS and MIS systems 
  • Unlimited Email
  • Logbook System
  • Unlimited Remote
  • First Line
  • Overview of Network Infrastructure
  • Onsite Technician (up to 72 hours per academic year)

Responsive

  • Second Line
  • Third Line 
  • Critical
  • Recommendations and Consultancy
  • Cloud Backups (Additional Charge)
  • Local Client installation of independent FMS and MIS systems 
  • Unlimited Email
  • Logbook System
  • Unlimited Remote
  • First Line
  • Overview of Network Infrastructure
  • Weekly Scheduled Technician
  • System Survey (Audit)

Contact Us

Ask anything. We're here to help

NETbuilder Education Logo white

Sugarbrook RD, Unit 33 (Lower Estate),
Aston Fields Industrial Estate, Bromsgrove - B60 3DN
01905 770882

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